ICT Support Technician

St Mary MacKillop College is committed to providing quality K-12 Catholic education in the South West region. We are a supportive, caring community with modern facilities designed to engage students and bring learning to life.

  • Full time - Permanent
  • Commencing as soon as practical

We are seeking a dedicated and customer focused ICT Support Technician to join our collaborative team. This role plays a vital part in supporting the day to day technology needs of staff and students across the College, ensuring reliable, responsive and effective ICT services in a busy and varied school environment.

Key responsibilities of the position:

  • Provide first level ICT support to staff and students, responding to helpdesk requests in a timely, courteous and professional manner.
  • Troubleshoot and maintain a range of devices including Windows laptops, MacBooks and iPads.
  • Assist with the setup, deployment and maintenance of ICT equipment, software and peripherals across the College.
  • Support classroom technology and contribute to the smooth operation of teaching and learning technologies.
  • Maintain accurate records of issues, resolutions and asset management while ensuring confidentiality of information at all times.

We are seeking:

  • TAFE or tertiary qualifications in Information Technology, or equivalent relevant experience.
  • Demonstrated experience supporting Windows and Mac operating systems, with the ability to diagnose and resolve technical issues.
  • Strong interpersonal and communication skills, with confidence engaging with staff, students and parents.
  • Proven ability to work under pressure, manage competing priorities and remain calm and solution focused.
  • A high level of organisation, attention to detail and commitment to professional standards.
  • A willingness to support and uphold the ethos and values of a Catholic school community, along with a commitment to complete the Accreditation to Work in a Catholic School.
  • Current Working with Children Check and a valid National Police Criminal History Check.

For further information regarding this position download a copy of the Job Description

To apply for this position:

Download and complete the ICT Support Technician - Application Form and send with a covering letter and Resume to:

The Principal, St Mary MacKillop College, PO Box 5370, West Busselton WA 6280 or email to recruitment@mackillop.wa.edu.au

APPLICATIONS CLOSE: Monday 20 April 2026